Support

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I want to know how to...

Add products to my shop

Open ShopCircuit and select the online store you would like to work on. Under products, select “add product” located on the right side. Now, fill out the necessary information about your product. You can add photos, descriptions, set tags, add tax information, etc. Once you‘ve done this, click “save” and your product is ready to hit the shelves!

Open ShopCircuit>select store> products >add product>define product information >save

Design my online store

Because ShopCircuit is headless, (read more about headless systems here) you need a storefront to get started. Your storefront would be completely custom-made for you, to fit your needs and workflow. Our team of experts can develop it for you, or you can employ your own developer if you prefer.

I want to employ the ShopCircuit team to develop my storefront

Contact us for a consultation to chat about making the online store of your dreams. (:

I want to emply my own developer to develop my storefront If you want to employ your own developer or you have frontend development skills of your own, contact us directly with any questions you may have or send in an FAQ.

Start selling online with ShopCircuit

If you‘ve got an idea for an online store, or you have been in the eCommerce business for
a while, your first steps to selling online with ShopCircuit are:
1. Get in contact with us
2. Get your storefront made (by us, yourself, or your own developer)
3. Launch your online store!

A little note of encouragement: There are always new things to learn within the field of eCommerce. You will always be challenged in new ways. Approach eCommerce with an open mind and a will to go with the ebbs and flows of the ever-evolving eCommerce industry. Don‘t be shy to research and make yourself knowledgeable about SEO, copywriting, the type of business you are in, and other relevant topics.

Add content to my online store

Go to ShopCircuit and select the store you would like to work on. You can add content such as blog posts, translations, navigation, and anything CMS-related under the “content” tab on your dashboard.

For adding content under CMS:

Under the “content” tab of your dashboard, go to “create content” on the right side of your screen. Here you can add photos, information and define the content type.

Dashboard>content>create content>fill out content and add photos>save

For adding blogs:

Under your blog tab, you will see three separate blocks labeled “ Categories”, “Tags” and “Posts”. Under each of these blocks, you can edit the respective blog content for each.

Delivery solutions with DHL

Delivery solutions through DHL are different for large online stores and for small ones. See detailed information on industry solutions and small business solutions through DHL.

Get my products to my online shoppers

You will need to employ a delivery service such as DHL, FedEx, local post, UPS, TNT, etc.

I want to know about...

online payment services

ShopCircuit supports a selection of online payment service options including bank transfer, Stripe, and Data trans. More options will be added further in ShopCircuit‘s development.

ShopCircuit partnership

“Cooperation is the thorough conviction that nobody can get there unless everybody gets there”
— Virginia Burden

We take this quite literally. We like to keep communication regular between us throughout your use of ShopCircuit. Furthermore, we will always be ready for when you have questions or for when you need a helping hand with your online store.